1. Introduction

These Terms of Service (“Terms”) govern your use of ReachHosting.com and its hosting and domain registration services, operated by Grenglo Energy Pte. Ltd, Singapore. By accessing or using our services, you agree to these Terms.

2. Services Offered

We offer:

• Shared Hosting

• VPS Hosting

• WordPress Hosting

• Domain Registration

• SSL Certificates

3. Account Responsibilities

You are responsible for:

• Maintaining the security of your account login credentials.

• Ensuring your website content complies with all local and international laws.

• Avoiding prohibited content, including illegal downloads, phishing, and adult content.

4. Payment & Renewals

• All plans are billed monthly or annually, as selected.

• Payments must be made in advance to avoid service interruption.

• Invoices not paid within 7 days may result in account suspension.

5. Cancellation & Refunds

• You may cancel anytime through your dashboard or by emailing support.

• We offer a 30-day money-back guarantee on shared hosting plans.

• VPS plans may not be eligible for full refunds after setup.

6. Eligibility

Users must be 18 years or older and provide accurate registration details. You are responsible for maintaining the confidentiality of your account.

7. Payments & Billing

All services are subject to payment as detailed on our website. Payment is required in advance for renewals. Service fees and rates may vary over time. Failure to pay may result in suspension or termination of services.

8. Acceptable Use

You agree to use our services legally and ethically. Prohibited actions include violating laws, spamming, distributing malware, infringing copyrights, and abusing resources. Breach may result in immediate termination or suspension.

9. Intellectual Property

Content, trademarks, and branding on ReachHosting.com remain our property. Users retain rights to their files and website content.

10. Performance & Uptime

We strive for 99.9% uptime. Scheduled or emergency maintenance may cause brief service interruptions. Advance notice will be given for planned downtime whenever possible.

11. Data Security & Privacy

SSL encryption, daily backups, and industry-standard security practices protect user data. Users are responsible for securing account credentials and promptly reporting unauthorized access.

12. Limitation of Liability

ReachHosting.com is not liable for any indirect, consequential, or incidental damages, including loss of data or business, arising from service use or disruptions. Our liability is limited to the fees paid for the affected service period.

13. Termination

We reserve the right to suspend or permanently terminate accounts for violations of these Terms or other policies. You may cancel services at any time, subject to settlement of balances due.

14. Amendments

These Terms may change periodically; updated versions will be posted online. Continued use of services constitutes your acceptance of any modified Terms.

15. Contact

For support and legal communications: 2 Venture Drive, #24-01 Vision Exchange, Singapore, 608526
Phone: +(65) 66941572
Email: inquiry@reachhosting.com